Managing Conflict in Organizations ISBN-13: 9781567202625

Author: Rahim, M. Afzalur

Brand: Bloomsbury Academic

Edition: 3

Number Of Pages: 312

ISBN-13: 9781567202625

Release Date: 30-12-2000

Languages: English

Binding: Hardcover

Part Number: 43187-20133

Package Dimensions: 9.5 x 5.9 x 0.8 inches

Details: This revised and updated edition of Rahims classic work on managing conflict in organizations presents new evidence that suggests, contrary to generally accepted views, that organizational conflict need not be minimized or avoided in all cases. Some conflicts are functional and others are dysfunctional. Substantive or task-related conflict is functional for nonroutine tasks, but affective conflicts are dysfunctional irrespective of the task conditions. Classifying conflicts as intrapersonal, interpersonal, intragroup, or intergroup, Rahim explains how to diagnose conflict, how to intervene effectively, and how to handle all the different types of conflict that typically arise in organizations.

Rahims systematic approach to conflict management identifies five styles of handling conflict (integrating, obliging, dominating, avoiding, and compromising). These styles may be used in the course of an intervention, a technique that enables managers to minimize affective conflict while attaining and maintaining a moderate amount of substantive conflict at the individual, group, and intergroup levels. Rahims book will be of interest to scholars, students, and practitioners in management, organizational psychology, human resources management, and communication.